We’re here to help

Questions, bugs, or ideas: it all goes to the same inbox, and a human reads every email.

Email us

Write to us at plumsupport@stickyricelabs.com and we’ll get back to you as quickly as we can, usually within a couple of days.

Email Plum support

Reporting a bug?

A couple of details help us fix things fast: what you were doing when it happened, what you expected instead, and your device model. Screenshots are gold. Please don’t include health details you’d rather keep out of email; we never need them to help.

Your data and privacy

How Plum handles your data is covered in the privacy policy, and you can delete your account and its data any time from Me, then Account Details inside the app. The terms of use live here too.